What success looks like in this role Provides capture support for Major Incident Management processes and engages with ESM Practice members and internal colleagues to coordinate service activities. Gathering information about the incident Assist with assessing the business impact Documenting the root cause of the incident Coordinating with resolver teams Communicating wit

What success looks like in this role 2nd Level telephone contact support . Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Must be logged into the call system so that HHO's can be received Ability to resolve problems with or without remote tools Cons

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

What success looks like in this role 1st Level telephone and other media contact support . Strive for a high level of first contact resolution. Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. Accurately document calls and incidents. Manage time and w

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

JOB DESCRIPTION We Believe in Better! We are a global information technology company that builds high performance, security centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solv

What success looks like in this role This position is an execution role, taking direction from the Unisys OCM Lead (OCM Sr. Manager or OCM Manager as assigned) Supports change management activities for Unisys OCM active projects. Make significant contribution in the fulfillment of communication and project performance supporting requirements associated with OCM strategic

What success looks like in this role E Billing, Outside Counsel / Vendor Management, Technology / Data Management Serve as the internal owner of OGC's e billing operation, including assisting with onboarding of vendors and outside counsel, management and enforcement of OGC's Billing Guidelines, and directing outside counsel regarding e billing and related matters. Ensure

The primary responsibilities of the role are to lead the pre and post sale commercial and risk management processes for global IT outsourcing. These are primarily new business engagements including deal structuring, contract structuring, contract negotiations, risk management and deal onboarding. The Commercial Management Manager will work with and establish strong profes

What success looks like in this role Conduct internal and external investigations into potential or actual violations of compliance policies, laws, or regulations, and recommend appropriate corrective actions and remedial measures. Build relationships with the association relations and HR teams as well as technical subject matter experts throughout the company to ensure a

What success looks like in this role Design and implement highly secure cloud architectures in a government contractor cloud environment (IL5), ensuring compliance with industry standards and regulations. Lead a team of cloud architects and engineers, providing technical guidance and mentorship to drive successful project delivery. Collaborate with cross functional teams

What success looks like in this role A service management analyst is responsible for providing day to day support for Major Incident Management process and service operations. They play an important role in ensuring that major incidents are resolved quickly and effectively, minimizing disruption to business operations. Provides capture support for Major Incident Managemen

What success looks like in this role #BreakThroughWithUnisys by being a part of a client facing technical team that empowers our clients to thrive through streamlined data based decision making. As a part of the Client Metrics & Reporting Solutions leveraged team, deliver advanced business intelligence (BI) solutions that provide actionable data, information, and insights